Frequently Asked Questions
Everything you need to know about shopping with Hobbiesville.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, and you will receive a tracking number as soon as your package leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Hobbiesville ships worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any applicable customs duties.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Fit Notes' in the product description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Hobbiesville garments?
To ensure longevity, we recommend washing most items in cold water with like colors and tumble drying on low. Specific care instructions are printed on the inner neck label of every garment.